diff options
Diffstat (limited to '_posts/2019-09-23-RaptorCS-Blackbird-a-horror-story.md')
| -rw-r--r-- | _posts/2019-09-23-RaptorCS-Blackbird-a-horror-story.md | 8 |
1 files changed, 5 insertions, 3 deletions
diff --git a/_posts/2019-09-23-RaptorCS-Blackbird-a-horror-story.md b/_posts/2019-09-23-RaptorCS-Blackbird-a-horror-story.md index ff0cb63..f8fcf3f 100644 --- a/_posts/2019-09-23-RaptorCS-Blackbird-a-horror-story.md +++ b/_posts/2019-09-23-RaptorCS-Blackbird-a-horror-story.md @@ -102,9 +102,6 @@ from others while trying to troubleshoot this on IRC. On support: -> Raptor has been burning a LOT of good will in the community. They really need -> a kick up the ass re: post-sales customer support. - > ugh, ddevault, yeah. [Blackbird ownership] has not been a smooth experience > for me, either. @@ -160,3 +157,8 @@ I agree that this shows positive improvements and a willingness to continue making improvements in their support experience. Thanks to Raptor for taking these concerns seriously. I hope to have a working Blackbird system soon, and will publish a follow-up review when the time comes. + +*2019-10-08 @ 22:30 UTC* A source quoted anonymously in this article asked me to +remove their quote, after a change of heart. They feel that the attention this +article has received has made their statement reach beyond the level of +dissatisfaction they had with Raptor at the time. |