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# FAQ
## Issues
### Can't save a password
* Is folder initialised? Easiest way is to use the [Users] button
and make sure you can encrypt for someone (eg. yourself)
* Are you using git? If not, make sure it is switched off.
### I have an issue with GNOME keyring
* Disable GNOME keyring
* Create a `~/.gnupg/gpg-agent.conf` containing:
```
enable-ssh-support
write-env-file
use-standard-socket
default-cache-ttl 600
max-cache-ttl 7200
```
Also, the following is useful to add to
your .bashrc if you are using Yubikey NEO on Ubuntu:
```
# OpenPGP applet support for YubiKey NEO
if [ ! -f /tmp/gpg-agent.env ]; then
killall gpg-agent;
eval $(gpg-agent --daemon --enable-ssh-support > /tmp/gpg-agent.env);
fi
. /tmp/gpg-agent.env
```
* More info: [issue 60](https://github.com/IJHack/qtpass/issues/60) and [issue 73](https://github.com/IJHack/qtpass/issues/73)
### I don't get a passphrase / PIN dialog
* You'll need to install pinentry-qt (or -qt4 or -qt5 or even -gtk) and
possibly set the full path to that executable in your `~/.gnupg/gpg-agent.conf`
for example: `pinentry-program /usr/bin/pinentry-qt4`
* On some esotheric systems it might be necessary to create a symbolic
link `/usr/bin/pinentry` to your pinentry application of choice
eg: `ln -s /usr/bin/pinentry-qt5 /usr/bin/pinentry`
### Git doesn't work on Windows
git for Windows comes with an `ssh-askpass` compatible command, git `gui--askpass` (located in `/mingw64/libexec/git-core/git-gui--askpass` on PortableGit version, presumably some place similar for the installed version).
### Where can I ask for help?
* Create an [issue](https://github.com/IJHack/qtpass/) issues on github.
* Send an email to [help@qtpass.org](help@qtpass.org)
### Can I import from KeePass, LastPass or X?
* Yes, check [passwordstore.org/#migration](http://www.passwordstore.org/#migration)
for more info.
### I don't like the design, what gives?
* It's all on github, clone, change and send a pull request.
* Open an issue and point out defects or better yet propose changes.
## How can I help improve QtPass?
### I would like to donate!
* Time:
* Read [contributing](CONTRIBUTING.md) documentation.
* Fork, clone hack and send a pull request.
* Find an [issue](https://github.com/IJHack/qtpass/issues) to work on..
* Participate in our bug bounty, you submit an issue and help us
fix it, I send you a bounty.
* Money:
* IJhack takes donations in [bitcoin](https://blockchain.info/address/146dqz8zXn9iNZMv5s7JVqwZKjrmumHBfb)
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