RT is put out to pasture

Reviewed-by: Tim Hudson <tjh@openssl.org>
(Merged from https://github.com/openssl/openssl/pull/1702)
(cherry picked from commit 7954dced19a7e59e7055eab95a981fa943c7d100)

2 files changed, 24 insertions, 63 deletions

diff --git a/CONTRIBUTING b/CONTRIBUTING
index 07115e5a75..7cc38508a8 100644
--- a/CONTRIBUTING
+++ b/CONTRIBUTING
@@ -11,34 +11,12 @@ OpenSSL community you might want to discuss it on the openssl-dev mailing
 list first.  Someone may be already working on the same thing or there
 may be a good reason as to why that feature isn't implemented.
 
-The best way to submit a patch is to make a pull request on GitHub.
-(It is not necessary to send mail to rt@openssl.org to open a ticket!)
-If you think the patch could use feedback from the community, please
-start a thread on openssl-dev.
+To submit a patch, make a pull request on GitHub.  If you think the patch
+could use feedback from the community, please start a thread on openssl-dev
+to discuss it.
 
-You can also submit patches by sending it as mail to rt@openssl.org.
-Please include the word "PATCH" and an explanation of what the patch
-does in the subject line.  If you do this, our preferred format is "git
-format-patch" output. For example to provide a patch file containing the
-last commit in your local git repository use the following command:
-
-    % git format-patch --stdout HEAD^ >mydiffs.patch
-
-Another method of creating an acceptable patch file without using git is as
-follows:
-
-    % cd openssl-work
-    ...make your changes...
-    % ./Configure dist; make clean
-    % cd ..
-    % diff -ur openssl-orig openssl-work >mydiffs.patch
-
-Note that pull requests are generally easier for the team, and community, to
-work with.  Pull requests benefit from all of the standard GitHub features,
-including code review tools, simpler integration, and CI build support.
-
-No matter how a patch is submitted, the following items will help make
-the acceptance and review process faster:
+Having addressed the following items before the PR will help make the
+acceptance and review process faster:
 
     1. Anything other than trivial contributions will require a contributor
     licensing agreement, giving us permission to use your code. See
@@ -55,21 +33,22 @@ the acceptance and review process faster:
         in the file LICENSE in the source distribution or at
         https://www.openssl.org/source/license.html
 
-    3.  Patches should be as current as possible.  When using GitHub, please
-    expect to have to rebase and update often. Note that we do not accept merge
-    commits. You will be asked to remove them before a patch is considered
-    acceptable.
+    3.  Patches should be as current as possible; expect to have to rebase
+    often. We do not accept merge commits; You will be asked to remove
+    them before a patch is considered acceptable.
 
     4.  Patches should follow our coding style (see
     https://www.openssl.org/policies/codingstyle.html) and compile without
     warnings. Where gcc or clang is availble you should use the
     --strict-warnings Configure option.  OpenSSL compiles on many varied
     platforms: try to ensure you only use portable features.
+    Clean builds via Travis and AppVeyor are expected, and done whenever
+    a PR is created or updated.
 
-    5.  When at all possible, patches should include tests. These can either be
-    added to an existing test, or completely new.  Please see test/README
-    for information on the test framework.
+    5.  When at all possible, patches should include tests. These can
+    either be added to an existing test, or completely new.  Please see
+    test/README for information on the test framework.
 
-    6.  New features or changed functionality must include documentation. Please
-    look at the "pod" files in doc/apps, doc/crypto and doc/ssl for examples of
-    our style.
+    6.  New features or changed functionality must include
+    documentation. Please look at the "pod" files in doc/apps, doc/crypto
+    and doc/ssl for examples of our style.
diff --git a/README b/README
index 9d8e192a98..d572936e35 100644
--- a/README
+++ b/README
@@ -66,13 +66,13 @@
  If you have any problems with OpenSSL then please take the following steps
  first:
 
-    - Download the current snapshot from ftp://ftp.openssl.org/snapshot/
+    - Download the latest version from the repository
       to see if the problem has already been addressed
-    - Remove ASM versions of libraries
+    - Configure with no-asm
     - Remove compiler optimisation flags
 
- If you wish to report a bug then please include the following information in
- any bug report:
+ If you wish to report a bug then please include the following information
+ and create an issue on GitHub:
 
     - On Unix systems:
         Self-test report generated by 'make report'
@@ -84,27 +84,9 @@
     - Problem Description (steps that will reproduce the problem, if known)
     - Stack Traceback (if the application dumps core)
 
- Email the report to:
-
-    rt@openssl.org
-
- In order to avoid spam, this is a moderated mailing list, and it might
- take a day for the ticket to show up.  (We also scan posts to make sure
- that security disclosures aren't publically posted by mistake.) Mail
- to this address is recorded in the public RT (request tracker) database
- (see https://www.openssl.org/community/index.html#bugs for details) and
- also forwarded the public openssl-dev mailing list.  Confidential mail
- may be sent to openssl-security@openssl.org (PGP key available from the
- key servers).
-
- Please do NOT use this for general assistance or support queries.
  Just because something doesn't work the way you expect does not mean it
  is necessarily a bug in OpenSSL.
 
- You can also make GitHub pull requests. If you do this, please also send
- mail to rt@openssl.org with a link to the PR so that we can more easily
- keep track of it.
-
  HOW TO CONTRIBUTE TO OpenSSL
  ----------------------------
 
@@ -113,7 +95,7 @@
  LEGALITIES
  ----------
 
- A number of nations, in particular the U.S., restrict the use or export
- of cryptography. If you are potentially subject to such restrictions
- you should seek competent professional legal advice before attempting to
- develop or distribute cryptographic code.
+ A number of nations, restrict the use or export of cryptography. If you
+ are potentially subject to such restrictions you should seek competent
+ professional legal advice before attempting to develop or distribute
+ cryptographic code.