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Diffstat (limited to 'claim')
| -rw-r--r-- | claim/README.md | 10 |
1 files changed, 10 insertions, 0 deletions
diff --git a/claim/README.md b/claim/README.md index f795ded79e..65a912dfd0 100644 --- a/claim/README.md +++ b/claim/README.md @@ -194,6 +194,16 @@ might be having with the ACLK or claiming process. Use these keys and the information below to troubleshoot the ACLK. +#### bash: netdata-claim.sh: command not found + +If you run the claiming script and see a `command not found` error, you either installed Netdata in a non-standard +location or are using an unsupported package. If you installed Netdata in a non-standard path using the `--install` +option, you need to update your `$PATH` or run `netdata-claim.sh` using the full path. For example, if you installed +Netdata to `/opt/netdata`, use `/opt/netdata/bin/netdata-claim.sh` to run the claiming script. + +If you are using an unsupported package, such as a third-party `.deb`/`.rpm` package provided by your distribution, +please remove that package and reinstall using our [recommended kickstart script](/docs/get#install-the-netdata-agent). + #### Claiming on older distributions (Ubuntu 14.04, Debian 8, CentOS 6) If you're running an older Linux distribution or one that has reached EOL, such as Ubuntu 14.04 LTS, Debian 8, or CentOS |