new issue templates (#10259)

* new issue templates

* Update .github/ISSUE_TEMPLATE/bug_report.md

Co-authored-by: Joel Hans <joel@netdata.cloud>

* Update .github/ISSUE_TEMPLATE/config.yml

Co-authored-by: Joel Hans <joel@netdata.cloud>

* Update .github/ISSUE_TEMPLATE/config.yml

Co-authored-by: Joel Hans <joel@netdata.cloud>

* Update .github/ISSUE_TEMPLATE/config.yml

Co-authored-by: Joel Hans <joel@netdata.cloud>

* Update .github/ISSUE_TEMPLATE/config.yml

Co-authored-by: Joel Hans <joel@netdata.cloud>

* Update .github/ISSUE_TEMPLATE/config.yml

Co-authored-by: Joel Hans <joel@netdata.cloud>

* Update .github/ISSUE_TEMPLATE/bug_report.md

Co-authored-by: Joel Hans <joel@netdata.cloud>

* Update .github/ISSUE_TEMPLATE/config.yml

Co-authored-by: Joel Hans <joel@netdata.cloud>

* Update .github/ISSUE_TEMPLATE/config.yml

Co-authored-by: Joel Hans <joel@netdata.cloud>

Co-authored-by: Joel Hans <joel@netdata.cloud>

4 files changed, 16 insertions, 44 deletions

diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md
index d856af70f5..9619a1b103 100644
--- a/.github/ISSUE_TEMPLATE/bug_report.md
+++ b/.github/ISSUE_TEMPLATE/bug_report.md
@@ -1,6 +1,6 @@
 ---
-name: Bug report
-about: Create a bug report to help us improve
+name: Bug report: Netdata Agent
+about: Submit a report and help us improve our free and open-source Netdata Agent
 labels: bug, needs triage
 ---
 
diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
new file mode 100644
index 0000000000..e6ea7d3162
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -0,0 +1,14 @@
+blank_issues_enabled: false
+contact_links:
+  - name: "Bug report: Netdata Cloud"
+    url: https://github.com/netdata/netdata-cloud/issues/new/choose
+    about: Create a report to help us improve our web application
+  - name: Help
+    url: https://community.netdata.cloud/c/support/13
+    about: We offer community-driven support on our community forums
+  - name: Feature request
+    url: https://community.netdata.cloud/c/feature-requests/7
+    about: Make a feature request for Netdata Cloud or the Netdata Agent
+  - name: Community
+    url: https://netdata.cloud/community
+    about: If you don't know where to start, visit our community page!
diff --git a/.github/ISSUE_TEMPLATE/feature_request.md b/.github/ISSUE_TEMPLATE/feature_request.md
deleted file mode 100644
index 4d210259e0..0000000000
--- a/.github/ISSUE_TEMPLATE/feature_request.md
+++ /dev/null
@@ -1,16 +0,0 @@
----
-name: Feature request
-about: Suggest an idea for our project
-labels: feature request, needs triage
----
-
-<!---
-When creating a feature request please:
-- Verify first that your issue is not already reported on GitHub
-- Explain new feature briefly in "Feature idea summary" section
-- Provide a clear and concise description of what you expect to happen.
---->
-
-##### Feature idea summary
-
-##### Expected behavior
diff --git a/.github/ISSUE_TEMPLATE/question.md b/.github/ISSUE_TEMPLATE/question.md
deleted file mode 100644
index c5cd71e66a..0000000000
--- a/.github/ISSUE_TEMPLATE/question.md
+++ /dev/null
@@ -1,26 +0,0 @@
----
-name: Question
-about: You just want to ask a question? Go on.
-labels: question, no changelog
----
-
-<!---
-When asking a new question please:
-- Verify first that your question wasn't asked before on GitHub. 
-  HINT: Use label "question" when searching for such issues.
-- Briefly explain what is the problem you are having
-- Try to provide as much information about your environment (OS distribution,
-  running in container, etc.) as possible to allow us reproduce this bug faster.
-- Write which component is affected. We group our components the same way our
-  code is structured so basically:
-    component name = dir in top level directory of repository
-- Provide a clear and concise description of what you expected to happen.
--->
-
-##### Question summary
-
-##### OS / Environment
-
-##### Component Name
-
-##### Expected results